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City Center
Innsbruck1000 ft
Airports
Kranebitten (INN)
6.7
mi
Train
Stubaitalbahn
1.7
mi
Innsbruck Central Station (Innsbruck Hauptbahnhof)
2.4
mi
Bus
Bus stop400 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The room was splendidly clean and warm, providing a cozy atmosphere that made our stay truly enjoyable.” view full review
Delicious Breakfast!
“Breakfast was ample and consistently hot, with quick replenishments that ensured we had plenty to choose from.” view full review
Relaxing Lounge!
“The bar and lounge area was spacious and inviting, creating a relaxing environment to unwind after a long day.” view full review
Spotless Hygiene!
“Bathroom facilities were well-maintained, offering a clean and pleasant experience that contributed to our overall comfort.” view full review
General
No smoking on site
Free parking
Safe deposit box
24-hour reception
Pets allowed
Security
Ski storage
Elevator
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Ski school
Hiking
Horseback riding
Cycling
Golf course
Services
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Children
Children's menu
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Spa & wellness center
Sauna
Turkish bath
Steam room
Room features
Paid Wi-Fi in rooms
Heating
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Hilberstrasse 8,
Innsbruck,
Austria,
Tyrol
Map view
Hilberstrasse 8,
Innsbruck,
Austria,
Tyrol
City landmarks
Museums
Tirol Panorama Museum
1.4
mi
3 Bergiselweg
Bergisel Ski Jump
1.3
mi
Palace
Ambras Castle
2.1
mi
Museums
Grassmayr Bell Museum
1.8
mi
Duke Friedrich Street 15
Golden Roof
2.7
mi
Lake Lans
4300 ft
Bergisel
1.3
mi
Heiligwasserweg Alpengasthof Heiligwasser
Wallfahrtskirche Maria Schnee
3500 ft
Bergisel 1-2
Kaiserjaeger Museum
1.5
mi
Museums
Tiroler Museumsbahnen
1.6
mi
Events
Olympiaworld
1.9
mi
Goldbichl
1.1
mi
Kochholzweg 153
Lanserhof Lans
5200 ft
6082 Patsch
Rosengarten Nature Reserve
1.1
mi
Romerstrasse Parkplatz Heiligwasser
Goldbichl in Igls
1.1
mi
Klostergasse 7
Stift Wilten
1.6
mi
Museums
Tiroler Kaiserjagermuseum
1.5
mi
Church
Basilica Wilten
1.7
mi
Bergisel 3
Andreas Hofer monument
1.4
mi
Ski Elevator
Muttereralmbahn
2.1
mi
Maria-Theresien-Strasse Maximilianstraße-Salurner Straße
Triumphal Arch Innsbruck
2.3
mi
Maria-Theresien-Strasse
St Annes Column
2.5
mi
Palace
Innsbruck Imperial Palace
2.7
mi
Herzsee
1.8
mi
Bridges
Europe bridge
2.1
mi
Casinos
Innsbruck Casino
2.3
mi
Church
Court Church
2.7
mi
Liebeneggstraße
Wiltener Platzl
2.1
mi
Nearby
24 Bilgeristraße
Patscherkofelbahnen Ges.m.b.H. & Co. KG
1000 ft
Widumweg 4
Pfarrkirche Igls Vill
1000 ft
Restaurants
Restaurant im Sporthotel Igls
500 ft
Hilberstrasse 17 das Hotel ist bei Ihnen gefuhrt
Landgasthaus Agidihof
700 ft
1 Bilgeristraße
Reviews and Ratings
Feedback from previous guests about their experience
70%
liked the resort and would come back again
Charming village location
Well-maintained pool
Limited food options
Unfriendly service
7.0/10
Very good
Rooms
7.5
Location
8.7
Service
5.4
Dining
6.1
Guest reviews
7.0/10
based on 50 reviews
4/5
based on 410 reviews
8.1
8.1/10 based on 1749 reviews
#21 of 70 hotels in Innsbruck based on Tripadvisor
Hudson
United Kingdom,
January
2025
6.6/10
While the hotel had some positive aspects like comfortable rooms and good food, my experience was marred by unfriendly staff and a disappointing check-in process. The location was good for exploring but not enough to make up for the unwelcoming service. Overall, I expected more for the price I paid.
Rooms
7.0
The rooms were typically small as they are in Europe but served us well.
Service
5.0
I found the service very unwelcoming, especially when addressing basic issues like housekeeping.
Location
9.0
The hotel was superbly located in a lovely Austrian village, making it convenient for sightseeing.
Dining
8.0
Dining was great, even with a packed house; meals were satisfying.
Facilities
6.0
The facilities were decent, though the pool could have been warmer.
Joseph
United States of America,
December
2024
8.0/10
I had a pleasant stay at the hotel, which boasted a fantastic location right in the heart of a charming Austrian village, close to restaurants and frequent public transport. The rooms were modern and surprisingly spacious, though it would have been nice to have a balcony. While the staff was generally helpful, I did experience some issues with service when it came to my husband's unfortunate accident. Overall, it was a good value for money, but a few improvements in service could make a big difference.
Rooms
8.0
The rooms were warm, modern, and quite spacious compared to other hotels I’ve stayed in. Although my twin room lacked a balcony, it was still very comfortable.
Service
6.0
The staff were helpful in guiding us to local facilities and giving us information on nearby attractions. However, I was disappointed when they couldn’t provide a refund due to an unfortunate incident.
Location
9.0
The location was superb, nestled in a cute village with plenty of dining options and a bus stop nearby that made getting to the city center a breeze.
Dining
7.0
Breakfast was quite good, offering a decent selection, although I found some options a bit limited. Despite the busy crowd due to tour groups, it all went smoothly.
Facilities
7.0
The hotel had good facilities, though I didn't get to explore thoroughly during my short stay.
Evelyn
United Kingdom,
December
2024
5.8/10
My stay was a mixed bag. The hotel's atmosphere was affected by the overwhelming smell of cigarette smoke, which made it hard to enjoy my time there. While the breakfast buffet could have offered more options, I did appreciate the effort put into the steam room. The room itself had a comfortable feel, but I was disappointed by the lack of basic amenities.
Rooms
5.0
The room had a comfortable feel but was affected by smoke from neighboring balconies.
Service
6.0
Service was inconsistent; some staff members were helpful, while others seemed disengaged.
Location
8.0
The hotel was well-located for exploring the surrounding attractions, which was a plus.
Dining
5.0
The breakfast buffet was poorly stocked, leaving much to be desired.
Facilities
6.0
The steam room was enjoyable, but the sauna was not up to par.
Carol
United States of America,
December
2024
5.2/10
While the hotel has a lovely atmosphere and is in a great location for exploring, my experience was marred by a lack of attention to detail in cleanliness and service. I found the dining options limited and not very appealing, which was disappointing considering the setting. Overall, I'd say it could use some improvements, especially in service and food variety.
Rooms
5.0
The room was in need of repairs and overall appeared tired, making it less inviting.
Service
5.0
Service was lacking; I encountered some unfriendly responses from staff, particularly during my check-in experience.
Location
8.0
The hotel is situated in a charming village, providing easy access to local attractions which I found enjoyable.
Dining
5.0
The food options were incredibly limited, which did not meet my expectations during my stay.
Facilities
6.0
Facilities like the pool seemed well-maintained, but there were restrictions on usage that were disappointing.
Charming village location
Limited food options
Stella
United Kingdom,
December
2024
7.8/10
The hotel has a beautiful location, perfect for hiking in the mountains and skiing as well. The rooms are quite spacious and very clean, though some views overlook the car park. I found the staff to be generally unfriendly, making check-in quite difficult. Nevertheless, the dining options were impressive and overall, it felt like good value for money despite the service issues.
Rooms
8.0
The rooms were spacious, clean, and had a wonderful view, though some faced the back by the car park.
Service
5.0
Unfortunately, the staff wasn't very friendly and I found it challenging to navigate the hotel due to poor signage.
Location
9.0
The hotel is situated in a fantastic spot ideal for hiking and skiing, but it's a bit far from Innsbruck for walking.
Dining
9.0
The dining experience was great with a delicious selection of dishes, including some seriously yummy Pork Belly.
Facilities
7.0
The hotel had adequate facilities, but there could be improvements to enhance the overall experience.
James
United States of America,
November
2024
6.0/10
The hotel had its ups and downs. While I enjoyed spacious and cozy rooms once I got the right one, the service left much to be desired, especially at reception. The dining experience was quite varied, with lovely meals on some days but lacking in quality at other times. The location was charming and offered beautiful walks, which I appreciated.
Rooms
7.0
I started in a small and gloomy twin room, but after some persistence, I was moved to a spacious room with a balcony that felt warm and cozy.
Service
5.0
The service experience was frustrating, especially with an unhelpful receptionist who seemed indifferent to my concerns, although some staff were accommodating.
Location
8.0
The hotel is situated in the picturesque village of Igls, perfect for scenic walks and easy access to various attractions.
Dining
6.0
Dining varied greatly; at times the meals were good, especially during busy periods, but service in the restaurant was lacking, often leaving me to fend for myself.
Facilities
5.0
The hotel provided a decent range of amenities, but I felt some areas could be better maintained, particularly concerning service speed.
Charles
United States of America,
November
2024
7.2/10
I had a pleasant stay at the hotel, which is located in a lovely Austrian village. The rooms were clean, comfortable, and spacious, providing a nice quiet environment. However, while the service had some friendly staff, it could be inconsistent. The location is excellent for exploring the area, with good transport links, but the dining options were somewhat limited compared to what I had hoped for.
Rooms
9.0
The rooms were really clean, spacious, and had a nice view. It was perfect for unwinding after a busy day out.
Service
6.0
The staff was generally unfriendly except for the manager and a bar staff member who were quite helpful. It could definitely use more friendly faces.
Location
9.0
The location was superb, right in the heart of the village and close to restaurants, cafés, and bus stops that made getting to Innsbruck easy.
Dining
5.0
The dining experience was limited with options, though what they had was fine like toast and eggs. A wider selection would have been better.
Facilities
7.0
The facilities were decent but not extraordinary, and I wished there were more amenities available.
Keith
United States of America,
October
2024
6.6/10
My stay at this hotel was quite mixed. Initially, we were placed in less desirable rooms, which made the experience frustrating, especially as it was for our 25th wedding anniversary. However, things improved significantly once we were moved to a better room with a lovely view. The dining experience left a lot to be desired, particularly with the lack of service on certain days. On the plus side, the location of the hotel in Igls is stunning, offering many beautiful walks and a charming atmosphere.
Rooms
7.0
After a rough start, the final room we stayed in was spacious and had a stunning view of the mountains.
Service
5.0
Service was a hit or miss; while some staff were accommodating, others seemed indifferent and unhelpful.
Location
9.0
Located in the picturesque village of Igls, the hotel offers easy access to beautiful walks and transport into Innsbruck.
Dining
5.0
Dining was not ideal, especially with the lack of attentive service that left us often waiting for assistance.
Facilities
8.0
The pool area was nice, with both indoor and outdoor options available, which we enjoyed.
Ava
United Kingdom,
October
2024
5.2/10
The hotel is in a lovely area but unfortunately the property itself feels quite tired, and the dining options leave much to be desired. While I appreciated the comfortable atmosphere and the availability of local snacks, the limited food variety and unfriendly service from some staff members were disappointing. Overall, I'd suggest looking elsewhere unless you're really drawn to the location.
Rooms
5.0
The room was spacious, but it definitely needed some repairs and was not very clean.
Service
5.0
Service varied quite a bit; while some staff were friendly, many were generally unfriendly, which made for a less welcoming atmosphere.
Location
8.0
The location is nice, providing easy access to the beautiful surrounding area.
Dining
5.0
The dining options were limited and not as exciting as I had hoped, with many items running out frequently.
Facilities
5.0
Facilities felt constrained, especially with reduced pool access and limited offerings in the spa. The gym lacked some standard amenities.
Ava
United Kingdom,
September
2024
7.6/10
My stay at the hotel was quite enjoyable overall. The rooms were spacious, clean, and very cozy, making me feel right at home. The staff was pleasant and professional, but I found navigating the hotel a bit tricky due to the lack of clear signage. The location was ideal for hiking and exploring the beautiful mountain scenery, which I loved. However, I felt that dining options could have been better, as they seemed limited at times.
Rooms
9.0
The rooms were big, spacious, and had a very nice bathroom. They were comfortable, clean, and cozy, which made my stay relaxing.
Service
7.0
The staff was professional and spoke good English, which made communication easy. They were helpful and kind, but I did wish for more friendliness.
Location
9.0
The hotel is situated in a beautiful mountain area, not far from Innsbruck. It's close to great trekking trails, which was perfect for my hiking adventures.
Dining
6.0
The dining options were decent, but a bit limited, especially after a large tour group arrived. I think more variety would have improved the experience.
Facilities
7.0
I found the facilities adequate, but they could use some updates. Everything worked well, but some amenities felt a bit dated.
Steven
United Kingdom,
September
2024
7.4/10
My stay at this hotel was quite pleasant overall. The location was not far from Innsbruck and the amenities were decent, but it wasn't the easiest place to navigate due to the confusing signage. The rooms were clean, and the staff was generally helpful, though not always friendly. Breakfast was adequate, but could definitely use more variety.
Rooms
9.0
The rooms were spotless and had everything I needed for a comfortable stay.
Service
7.0
The staff was nice and mostly helpful, although it was sometimes difficult to get the right information due to poor signage.
Location
7.0
The hotel is conveniently located not too far from Innsbruck, but it's a bit of a trek to walk there.
Dining
6.0
Breakfast was ample and hot, but some options were quite limited.
Facilities
6.0
The spa area was a nice touch, but finding it was tricky without clear directions.
Jack
United States of America,
September
2024
8.2/10
I had a lovely stay at this hotel during Christmas. The atmosphere was cozy, and the staff's friendliness added to the experience. The food options were extensive and delicious, making dining a pleasure. However, the service from management left something to be desired, especially during our check-in. Overall, it was a memorable visit to Austria.
Rooms
9.0
The room was very comfortable and clean, making it a nice retreat after our adventures.
Service
5.0
While most staff were great, my encounter with the manager was disappointing and affected my overall perception of service.
Location
10.0
The location was superb, nestled in a charming village with easy access to local attractions and transport.
Dining
9.0
The dining experience was quite enjoyable, with a great variety of meals at breakfast and dinner.
Facilities
8.0
The hotel had a nice mix of indoor and outdoor pools and sauna facilities for relaxation.
Emerson
United Kingdom,
September
2024
8.0/10
I had a mixed experience at this hotel. The location is fantastic, right in the center of town, which made accessing local attractions a breeze. My room was clean and had a lovely traditional balcony with a mountain view, but the dining experience could be improved, particularly the breakfast buffet which felt under-stocked at times. While most staff were friendly, my interaction with the manager was rather frustrating due to their rudeness. Overall, it's a decent choice, but keep your expectations in check regarding some aspects.
Rooms
8.0
The room was small but spotlessly clean, featuring a beautiful traditional wooden balcony with a stunning mountain view.
Service
5.0
Most staff were professional and friendly, but my experience with the manager was disappointing.
Location
9.0
The hotel is ideally located in the center of town with easy access to transport and local attractions.
Dining
6.0
The food was good, but the breakfast buffet lacked variety and wasn't well stocked.
Facilities
8.0
The pool area was lovely and warm, both inside and outside, making for a pleasant experience.
Evelyn
United Kingdom,
September
2024
8.8/10
I had a lovely experience at this hotel, tucked away in a quaint village near Innsbruck. The spacious rooms and the serene atmosphere made me feel right at home. The amenities were impressive, especially the wellness facilities. However, while the food was mostly excellent, I found the outdoor pool to be quite cold, which was a bit of a letdown during my stay.
Rooms
9.0
The rooms were spacious and comfortable, with plenty of storage and a beautiful view of the mountains. They felt very clean and cozy.
Service
9.0
The service was attentive and efficient. Staff members were always ready to assist with anything I needed.
Location
10.0
The hotel is situated in a charming little village that's just a short car ride from Innsbruck and close to the ski slopes, making it an ideal spot for relaxation and adventure.
Dining
8.0
The dining options were varied and tasty, especially at breakfast. The buffet had a wide selection, which I appreciated.
Facilities
8.0
The wellness facilities, including the sauna and pool, were excellent. They definitely added to the relaxation factor of my stay.
Emily
United Kingdom,
September
2024
7.0/10
I had a lovely stay at this hotel, located in the heart of a charming Austrian village. The rooms were spacious and spotless, making for a comfortable retreat. The services were hit or miss, with some staff being wonderful while others weren't as attentive. The location is fantastic, close to cafes and a bus stop, which adds to its convenience. However, I felt the dining options could have been more varied and the overall amenities were a bit dated.
Rooms
8.0
The rooms were spacious and always clean, which made my stay very comfortable.
Service
5.0
The service was a mixed bag; while some staff were fantastic, others seemed to deliberately ignore us.
Location
9.0
The hotel is in a superb location, right in a lovely village and very close to local cafes and a bus stop.
Dining
7.0
The breakfast was decent, offering a British and continental mix, but I wish there were more options available.
Facilities
6.0
The facilities felt a bit dated but were clean and serviceable.
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